Accessibility is a feature built into macOS and these apps can not function without permission to use Accessibility:

Follow these steps to enable Accessibility depending on your version of macOS:

Find out which macOS your Mac is using

Enable Accessibility on macOS 10.15 (Catalina)

Open System Preferences > Security & Privacy

Enable Accessibility

  1. Click the Privacy tab at the top.
  2. Select Accessibility from the list on the left.
  3. Click the lock icon in the lower left to make changes.1
  4. Check the box next to any Irradiated Software apps in the list on the right.2

Enable Automation

Automation is a permission added in macOS 10.14 Mojave that controls which apps are allowed to send AppleEvents (i.e. AppleScript) to other apps. This permission is necessary for interacting with certain non-standard apps, such as Microsoft Office.

If you see a dialog similar to this, be sure to click "OK."

If you click "Don't Allow," you can always re-enable this permission in System Preferences > Security & Privacy > Privacy Tab > Automation List:


Troubleshooting

If you have trouble enabling Accessibility, a system restart resolves most issues.

If that doesn't work…

If you're still having trouble, please contact us.


  1. You will be prompted to enter an Administrator's password. If you don't have a password set, you might not be able to unlock. 

  2. If you don't see the app you're looking for in this list, you can use the [+] button or drag and drop the app from Finder to add it. 

  3. While it may not look like anything happened, this process refreshes the Accessibility database. It's not enough to remove [-] and re-add [+] apps, the real magic comes from dragging the app from Finder and dropping it onto the list.