Tickets provides access to your FogBugz Inbox. Incoming inquiries are displayed and can be responded to or forwarded to others.
Tickets supports multiple Inboxes. Inboxes are denoted by the icon in the Project list.
Resolve Resolving a case presents you with the Quick Edit panel. You may select a resolution and enter a comment.
Resolving multiple cases that including differing categories (e.g. Bug and Feature) will limit the resolution type selection to "Default Resolution"
Resolve and Close Resolving and closing a case presents you with the Quick Edit panel. You may select a resolution and enter a comment.
Resolving and closing multiple cases that including differing categories (e.g. Bug and Feature) will limit the resolution type selection to "Default Resolution"
Close Closing a case presents you with the Quick Edit panel. You may select a resolution and enter a comment.
Closing multiple cases that including differing categories (e.g. Bug and Feature) will limit the resolution type selection to "Default Resolution"
Move Moving a case allows you to specify a target area for the selected case(s)
The status bar menu will be updated with a menu item for the recently created tickets. Selecting a recently created ticket will bring up the recently created ticket in the Ticket editor.
If there are multiple messages in an email case, you can respond to, or forward a specific message.