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Filtering and Sorting

Sorting Tickets

The Tickets list can be sorted by any of the column headers.

  1. Select any item in the Project List. The Ticket List will display your items.
  2. Clicking on a column header will sort the list based on the selected column.
  3. Clicking the same column again will invert the sort order

Displaying Columns

Tickets displays a default set of columns in the Tickets list. You can add or remove additional columns from the Tickets list.

  1. Select any item in the Project List. The Ticket List will display your items.
  2. Right-clicking on the Ticket list header will display the column selection list
  3. Checkmarks will appear next to selected columns. Select an item to show or hide the column

Filtering

Tickets displays a scope bar above the Tickets List to control display of Tickets in the list. Each scope button can be selected or de-selected to control visibility of items in the list.

  1. Select any item in the Project List. The Ticket List will display your items.
  2. If you selected a Project or Inbox Project, area scope selections will appear in the scope bar
  3. Scope bar for Projects Scope bar for area, milestone or smartlist selections

    When the width of the window is not sufficiently wide to display all choices, the scope item will be displayed as a drop-down menu