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FAQ

Why don't you synchronize filters?

The Smart List capabilities of Tickets offer considerable flexibility, including operations not supported by FogBugz. Filters created in FogBugz are not available via the FogBugz API.

What about Snippets?

Snippets are not currently imported from Fogbugz. Use of a desktop keyboard macro system such as TextExpander is recommended.

When does Tickets.app refresh from my FogBugz Server?

Tickets automatically refreshes from the FogBugz server periodically. Tickets.app will also refresh any changes from the FogBugz server whenever a data change is made locally. This includes editing cases, replying to email, changing areas or milestones or QuickEditing cases